Accessibility statement

Using Tolayda

Tolayda is run by LaunchPad Labs Limited (company number 17137093), registered in England and Wales, with its registered office at 20 Bulford Close, Hucclecote, Gloucester, England, GL3 3AG. We want as many people as possible to be able to use it. For example, you should be able to:

• make the text larger
• switch to a dyslexia-friendly typeface
• switch to a high contrast colour scheme
• make text bold and always underline links
• reduce motion and animation
• skip straight to the main content
• navigate most of the app using just a keyboard

You can change these settings under Accessibility, at the top of every page. They are saved on your device.

We have also tried to make the text in the app simple to understand.

How accessible this app is

We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA. This app is partially compliant, due to the issues listed below.

We know some parts of the app are not fully accessible:

• when you close a window, menu or the accessibility settings with the keyboard, focus goes back to the top of the page rather than to the button you used to open it
• on the upload page, if you zoom in to 400% or use a very narrow window, the upload form overlaps the list of your papers
• the coloured circles showing people's initials, for example next to your name and in a paper's edit history, do not always have enough colour contrast
• we have not yet tested the app with screen readers, so some parts may not work well with them

Translated content

Translations are produced automatically. The accessibility of a translated document also depends on the original document you upload, for example whether its headings, image descriptions and tables were set up correctly.

Feedback and contact information

If you need information from Tolayda in a different format, such as large print or plain text, or you find a problem not listed on this page, email hello@tolayda.com. If the problem is with a translation, you can also use "Report an issue" in the paper editor.

We will reply as soon as we can.

If you use Tolayda through your university, you can also contact your university's disability or IT support team, who can raise the issue with us.

Enforcement procedure

If you contact us with a complaint and you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS).

Technical information about this app's accessibility

LaunchPad Labs Limited is committed to making Tolayda accessible. Our university customers are covered by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and our service agreement commits us to working towards WCAG 2.2 level AA.

This app is partially compliant with WCAG 2.2 level AA, due to the non-compliances listed below.

Non-accessible content

The content listed below is not yet accessible, for the following reasons. We plan to fix each of these in a future release.

• Closing a dialog, menu or the accessibility settings panel with the Escape key moves keyboard focus to the start of the page instead of back to the control that opened it. This fails WCAG 2.2 success criterion 2.4.3 (Focus Order).
• On the upload page, at 400% zoom or in a window 320 pixels wide, the upload form overlaps the list of papers. In the paper editor at the same width, part of the language switch is cut off. This fails WCAG 2.2 success criterion 1.4.10 (Reflow).
• The white initials in two of the four avatar colours have a contrast ratio of 3.9:1 and 4.4:1, below the required 4.5:1. These avatars appear in the header of signed-in pages, in the paper editor and in a paper's edit history. This fails WCAG 2.2 success criterion 1.4.3 (Contrast (Minimum)).

What we are doing to improve accessibility

• Fixing the issues listed above.
• Testing every major release against WCAG 2.2 AA before it goes live.

Preparation of this accessibility statement

This statement was prepared on 19/10/2026. It was last reviewed on 19/10/2026.

The app was last tested on 19/10/2026 by LaunchPad Labs Limited. We tested the sign-in, sign-up, password reset, upload, paper editor, sharing, issue reporting, export, glossary, account and legal pages, and the accessibility settings panel. We used automated checks with axe-core 4.13 against WCAG 2.2 A and AA, and a keyboard-only test using scripted key presses in Google Chrome. We also checked how each page reflows in a window 320 pixels wide, which is equivalent to 400% zoom.

Pages you can see without signing in were tested on the live app. Pages that need you to be signed in were tested on a test copy of the app, with test data.

We have not yet tested the app with screen readers, on mobile devices, or the documents the app exports.