Terms of service

About these terms

These terms are an agreement between you and LaunchPad Labs (Company No. 17137093) ("we", "us", "our"), registered in England and Wales. You can contact us at hello@tolayda.com.

By creating an account or using Tolayda, you agree to these terms and to our privacy policy, which explains how we use personal data. If you do not agree, do not use the service.

If you use Tolayda through your university's licence, your university's agreement with us also applies, and it takes precedence over these terms where the two conflict. Your university's own policies on IT and research data apply too.

Who can use the service

You must be at least 16, and either:

• sign in with a university Microsoft account whose email domain is covered by an active licence with a seat available, or
• be a student with a confirmed UK university email address (ending in .ac.uk), using a free student account.

Your account

Keep your sign-in details secure and do not let anyone else use your account. Tell us straight away if you think someone has. You are responsible for what happens in your account unless it happens through our fault.

You can have one free student account. Information you give us must be accurate.

Free student accounts

A free student account includes a set number of translations for the life of the account. Translating a paper, or retranslating a whole paper, uses one translation. Retranslating a single section does not. The number included is shown in the service and may change, but we will not take away translations you already have.

Each account has a referral link. When another student with a UK university email creates an account with it within seven days of signing up, both accounts receive extra translations. Referrals must be genuine: we may remove referral translations, or close accounts, created to collect them.

You may introduce us to your university from the Account page. If we meet the university as a result, we may give your account unlimited translations. This is at our discretion and we may withdraw it with notice.

Papers from student accounts are processed after papers from licensed universities, so they may take longer when the service is busy.

The free student account is provided free of charge. We may change, limit or end it, giving you reasonable notice where we can so you can export your work. If your university later takes a licence, your account moves onto it the next time you sign in.

Acceptable use

Use the service to translate, review, share and export academic papers and research documents that you are entitled to use. You must not:

• upload anything unlawful, or content you do not have the right to upload, including confidential material belonging to others without their permission;
• upload special category personal data (such as identifiable health data) unless your university has authorised that use and put appropriate safeguards in place;
• upload malware, or try to break, overload, probe or bypass the security or limits of the service;
• scrape the service or access it by automated means other than through the features we provide;
• share your account, sell or resell access, or use the service to build a competing product;
• present a machine translation as a human or certified translation, or use it in a way that breaches your university's academic integrity rules.

Your content

You keep ownership of everything you upload and of your translations and edits. You give LaunchPad Labs a non-exclusive, royalty-free licence to host, copy, process and display that content as needed to provide the service to you and the people you share it with. The licence ends when the content is deleted, apart from backup copies, which are overwritten in the normal cycle.

Unless you opt out, you also give LaunchPad Labs a non-exclusive, royalty-free licence to use your content to train and improve the translation model behind Tolayda, as described in our privacy policy. For licensed accounts this applies only where your university's agreement allows it. You can opt out at any time on the Account page; your content is then left out of future training, but we cannot remove what a model has already learned. We will not publish your content, sell it, or give it to other AI companies.

You confirm that you have the rights needed to upload your content and that our use of it under these terms will not infringe anyone else's rights.

When you share a paper, people with the link can see it, and with an edit link they can change it. Their edits are attributed to them. Only share with people you trust, and remove links you no longer need.

If you send us feedback or suggestions, we may use them without any obligation to you.

Machine translation

Translations are produced automatically to help with academic work. They can contain errors, omissions and formatting problems, and they are not a substitute for human review, copy-editing or certified translation.

Check every translation, including terminology, citations, figures and formulas, before you rely on it, publish it or submit it. Check your university's rules on using AI and translation tools in assessed work, and disclose their use where required.

Our service

Tolayda, its software, design and branding belong to LaunchPad Labs or our licensors. These terms give you a personal, non-transferable right to use the service as described here, and nothing more.

Availability and changes

We work to keep the service available but cannot promise it will always be uninterrupted or error-free. Maintenance, updates and outages of our providers may affect it.

We may change the features of the service. If a change significantly reduces what you can do, we will tell you in advance where we can.

We may update these terms. If a change is significant, we will tell you by email or in the service at least 30 days before it takes effect, unless the change is required by law or for security. If you do not agree to the new terms, you can stop using the service and delete your account.

Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

The service is provided for academic, research and personal use. We are not responsible for loss of profit, business, revenue or opportunity, or for decisions you make based on a translation you did not check.

You are responsible for keeping your own copies of important work. Export anything you need to keep.

Free student accounts are provided free of charge and as they are. To the fullest extent the law allows, we have no liability to you for any loss or damage arising from your use of a free student account. For licensed use, the limits in your university's agreement with us apply.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. If you use the service as a consumer, nothing in these terms affects your legal rights.

Ending your use

You can stop using the service at any time, and delete your account from the Account page. Deleting your account permanently removes your papers, translations, files and account and cannot be reversed, so export anything you want to keep first.

We may suspend or close your account if you seriously or repeatedly break these terms, misuse a free student account, if your university's licence ends, or where needed for security or to comply with the law. Where reasonable, we will tell you first and give you a chance to fix the problem or export your work.

When your access ends, your data is handled as described in our privacy policy and, for licensed use, your university's agreement.

Questions and complaints

If you have a question or complaint, contact hello@tolayda.com. We will aim to respond within 14 days.

General

These terms, together with our privacy policy and, for licensed use, your university's agreement, are the whole agreement between you and us about the service.

If a court finds part of these terms unenforceable, the rest still applies. If we do not enforce a term straight away, we can still enforce it later.

We may transfer our rights and obligations under these terms to another organisation that takes over the service, and will tell you if we do. You may not transfer yours.

No one other than you and us has any right to enforce these terms.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts and rely on the mandatory consumer protections of your local law.

Language

These terms are made in English only. Any translation, including an automatic translation by your browser, is for convenience and has no legal effect. If there is any difference, the English version applies.